NSF‑backed innovation: Adaptive AI + human‑in‑the‑loop to cut coordinator time from hours to minutes.
Continuously learns from policy updates using reinforcement learning and real‑time data ingestion. Always current with new forms and regulations.
Integrates clinician feedback loops for iterative improvements. Staff can review and adjust recommendations before submission.
Time to submit, manual corrections per PA, first‑time approval rate, and submissions per staff/day with trend context.
50% of cases
Pharmacy routing
46% of cases
1% of cases
3% of cases
89
PAs this month
108
PAs this month
66
High friction payer
25
UHC, Cigna, Aetna
Daily M-F morning review
Auto-populate from EMR
Side-by-side evidence review
95% portal submissions
UHC/Optum
Primary portal • Daily checks
Carelon
Anthem BCBS portal
Availity
Multi-payer clearinghouse
Address before submission
Lack of Documentation
Staging, prior lines, biomarkers missing
Criteria Not Met
NCCN guidelines verification needed
Duplicate Authorization
Another scan already approved
P2P Alert: Teams notification sent to MD for peer-to-peer scheduling