Hidalga
System Online
Account Login

Welcome to an Enhanced Prior Authorization Management Platform

NSF‑backed innovation: Adaptive AI + human‑in‑the‑loop to cut coordinator time from hours to minutes.

95%+
Autofill Accuracy
30 min
Average Completion
90%
Same-Day Submissions

Adaptive AI model

Continuously learns from policy updates using reinforcement learning and real‑time data ingestion. Always current with new forms and regulations.

AI‑assisted decision support

Integrates clinician feedback loops for iterative improvements. Staff can review and adjust recommendations before submission.

Operational KPIs

Time to submit, manual corrections per PA, first‑time approval rate, and submissions per staff/day with trend context.

26.69%

Medicare Advantage

89

PAs this month

32.46%

Traditional Medicare

108

PAs this month

19.92%

BCBS

66

High friction payer

7.59%

Commercial Payers

25

UHC, Cigna, Aetna

Portal Integration Status

95% portal submissions

U

UHC/Optum

Primary portal • Daily checks

Connected
C

Carelon

Anthem BCBS portal

Connected
A

Availity

Multi-payer clearinghouse

Phase 2

Top Denial Prevention

Address before submission

Lack of Documentation

Staging, prior lines, biomarkers missing

40%

Criteria Not Met

NCCN guidelines verification needed

35%

Duplicate Authorization

Another scan already approved

25%

P2P Alert: Teams notification sent to MD for peer-to-peer scheduling